5kdb Terms & Conditions — Rules Governing Your Account and Play

These Terms and Conditions ("Terms") constitute the entire legal agreement between you ("Player", "User", "Account Holder") and 5kdb ("Platform", "We", "Us") governing your use of the 5kdb website at 5kdb.bet and all associated services, including sports betting, live casino, slots, crash games, and lottery. These Terms are governed by the laws applicable to online gaming operations in the jurisdiction in which 5kdb operates and apply to all players regardless of location, provided they have agreed to these Terms upon registration.

By accessing or using the 5kdb platform, you confirm that you have read, understood, and accepted these Terms in full. If you do not agree with any part of these Terms, you must not use the platform. 5kdb reserves the right to update or amend these Terms at any time. Continued use of the platform after any amendment constitutes acceptance of the revised Terms.

Key Terms at a Glance

1. Eligibility

To register and maintain an account with 5kdb, you must meet all of the following eligibility criteria at all times:

• You must be at least 21 years of age. This age restriction is absolute and applies without exception to all users in Bangladesh.
• You must register using your own personal details and a mobile number registered in your name.
• You must not be a resident of a jurisdiction where online gambling is prohibited by applicable law.
• You must not be acting on behalf of any third party, employer, or commercial entity when placing bets or playing games.
• You must not be, and must not have previously been, self-excluded from 5kdb or any other gambling platform under an active self-exclusion agreement.

5kdb reserves the right to request documentary proof of identity and age at any point during the account lifecycle. Failure to provide satisfactory documentation within the requested timeframe may result in account suspension and withholding of funds pending verification.

2. Account Registration and Verification

Each individual may hold only one registered account on the 5kdb platform. The registration process requires you to provide accurate, current, and complete personal information. You agree to update your information promptly if any details change. The following rules apply to all accounts:

• Accounts are strictly personal. Sharing login credentials with any third party is a breach of these Terms and grounds for immediate closure.
• You are responsible for all activity on your account. If you believe your account has been accessed by an unauthorised party, contact [email protected] immediately.
• KYC (Know Your Customer) verification may be required before any withdrawal is processed. Supporting documents may include a national ID, passport, or mobile wallet statement.
• Accounts found to have been registered using false identity information will be immediately closed and all funds forfeited.
• 5kdb does not permit the transfer of account balances between players or accounts.

If 5kdb determines that a player has opened more than one account, the additional accounts will be closed and any bonus funds accumulated across those accounts will be voided. Genuine deposits made to duplicate accounts will be reviewed on a case-by-case basis and may be returned at 5kdb's discretion.

3. Deposits and Withdrawals

All financial transactions on 5kdb are conducted exclusively in Bangladeshi Taka (BDT). 5kdb does not accept foreign currency and does not apply any currency conversion to player funds. The following conditions apply to all deposits and withdrawals:

5kdb does not charge fees on deposits or withdrawals from our side of the transaction. However, your mobile wallet provider (bKash, Nagad, Rocket, or Upay) may apply their own transaction fees in accordance with their standard terms. Players are advised to check with their payment provider for any applicable charges.

4. Bonuses and Promotions

5kdb offers welcome bonuses, reload bonuses, free spins, and seasonal promotions to eligible players. All bonuses and promotional offers are subject to the following general conditions, in addition to any specific terms attached to the individual promotion:

• Bonuses may only be claimed by players who have completed account registration and whose identity has been verified.
• All bonuses are subject to wagering requirements (rollover). The required rollover amount and qualifying games are stated in the promotion terms. Bonus funds and associated winnings may not be withdrawn until the wagering requirement has been met in full.
• 5kdb reserves the right to withdraw any bonus at any time if it suspects the bonus is being abused or claimed in breach of these Terms.
• Bonuses are non-transferable, non-exchangeable for cash without meeting the wagering requirement, and may not be moved between accounts.
• Seasonal promotions (for example BPL, IPL, Eid, or Pohela Boishakh offers) are time-limited and expire automatically on the stated end date. Unclaimed or unused promotional rewards do not carry over.

5kdb reserves the right to alter, amend, or cancel any promotion at any time with reasonable notice. Where a promotion is cancelled mid-cycle, any wagering requirement already completed will be honoured at the point of cancellation.

5. Betting and Gaming Rules

All betting and gaming activity on the 5kdb platform is subject to the following general rules, in addition to specific rules applicable to individual game types (sports betting, live casino, slots, crash, and lottery):

• All bets placed are final once confirmed. Bets cannot be cancelled or amended after the point of placement except where explicitly permitted by the platform (for example, a cash-out feature on sports bets).
• In the event of a technical error or system malfunction that affects the outcome of a game or bet, 5kdb reserves the right to void the affected round and return stakes to the players involved.
• Live casino results, slot outcomes, and crash game multipliers are determined by certified RNG (Random Number Generator) systems. These systems are independently audited for fairness and compliance.
• Sports betting markets are subject to the rules of the relevant sport and governing body. In the event of a dispute about a sporting result, the official result published by the relevant league or governing body will be used.
• Any player found to be using automated betting systems, exploiting software bugs, or engaging in any form of bonus abuse will have their account immediately suspended and all associated winnings voided pending investigation.

6. Responsible Gaming

5kdb is committed to promoting responsible gaming and reducing the risk of gambling-related harm. The platform provides the following tools to all account holders aged 21 and above:

• Deposit limits: players may set daily, weekly, or monthly deposit limits that restrict how much can be added to the account during that period. Limits can be reduced immediately and increased only after a cooling-off period.
• Time-out: players may apply a temporary break from the platform for a period of their choosing (minimum 24 hours). During a time-out, the account is not accessible for betting or gaming.
• Self-exclusion: players who feel they have a gambling problem may request full self-exclusion, which closes the account for a minimum period of six months. Self-exclusion requests must be made in writing to [email protected].
• Reality checks: session time reminders are available to alert players after a set period of continuous play, encouraging regular breaks.

5kdb takes underage gambling extremely seriously. Any account found to be operated by a person under the age of 21 will be immediately closed, all winnings forfeited, and any genuine deposits reviewed for return at 5kdb's discretion. Players concerned about their gambling habits are encouraged to visit our Responsible Gaming page for further guidance and support resources.

7. Account Suspension and Closure

5kdb reserves the right to suspend or permanently close any player account at its sole discretion. The following circumstances may lead to account suspension or closure:

• Provision of false, misleading, or fraudulent information during or after registration, including false age declarations.
• Breach of any provision of these Terms, including but not limited to bonus abuse, use of automated systems, or creating duplicate accounts.
• Suspicion of money laundering, fraudulent payment activity, or any other financially irregular behaviour.
• Failure to complete identity verification within the timeframe requested by 5kdb's compliance team.

Where an account is closed by 5kdb due to a player's breach of these Terms, any bonus balances and associated winnings will be forfeited. Genuine deposited funds that have not been subject to bonus activity may be returned at 5kdb's discretion following completion of any relevant investigation. Players wishing to voluntarily close their account may do so by contacting [email protected].

8. Intellectual Property

All content on the 5kdb platform — including but not limited to the website design, layout, graphics, logos, text, software, game interfaces, and promotional materials — is the property of 5kdb or its licensed content providers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform solely for personal, non-commercial entertainment purposes.

You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any part of the 5kdb platform or its content without prior written consent from 5kdb. Unauthorised use of 5kdb's intellectual property may result in legal action.

9. Limitation of Liability

To the fullest extent permitted by applicable law, 5kdb and its affiliates, officers, employees, agents, and licensors shall not be liable for any of the following:

• Any loss of funds arising from gambling activity on the platform, including losing bets and expired bonuses.
• Interruptions to service caused by technical failures, maintenance, or circumstances beyond 5kdb's reasonable control, including internet outages or mobile network failures.
• Any indirect, consequential, or incidental loss arising from use of the platform, including loss of data, loss of profits, or reputational damage.
• Delays in payment processing caused by third-party mobile wallet providers (bKash, Nagad, Rocket, Upay) or banking institutions, which are outside the control of 5kdb.

10. Privacy and Data Protection

5kdb collects, processes, and stores personal data in accordance with its Privacy Policy, which forms part of these Terms by reference. By registering on the platform, you consent to the collection and use of your personal data as described in the Privacy Policy. Your data is used solely for the purposes of operating your account, processing transactions, conducting identity verification, preventing fraud, and complying with applicable regulatory requirements. 5kdb does not sell player data to third-party commercial entities. For full details on how your data is handled, please refer to the Privacy Policy page on this website.

11. Amendments to These Terms

5kdb reserves the right to amend, update, or replace these Terms at any time. Where changes are material, 5kdb will provide notice to registered players via the contact details held on the account (typically via the registered mobile number or a platform notification visible upon next login). The updated Terms will be published on this page with a revised "Last updated" date.

Continued use of the 5kdb platform following the publication of revised Terms constitutes your acceptance of those revised Terms. If you do not agree with the revised Terms, you must cease using the platform and may request account closure by contacting the support team at [email protected].

12. Contact and Disputes

If you have a query or complaint relating to any aspect of your 5kdb account, a transaction, a game result, or these Terms, please contact the support team in the first instance. All complaints will be acknowledged and investigated within a reasonable timeframe. The support team can be reached by email at the address below. Please note that the email address must be used as plain text — it is not a clickable link.